Services
Your Reputation Is Now
Machine-Readable.
Every review, every mention, every Reddit thread about your business feeds the systems that decide whether you get recommended. Google reads it. ChatGPT reads it. Perplexity reads it. Your online reputation isn't just a trust signal for humans anymore -- it's training data for the machines that send you customers. I help you monitor it, protect it, and build it.
Why This Matters
A single negative review thread on Reddit can become the source AI cites when someone asks about your business. An incomplete Google Business Profile tells AI you're not established. Missing from review platforms means AI has no social proof to reference. Your reputation across all these platforms directly affects whether AI systems recommend you or skip you.
What I Do
- ›Review monitoring across all platforms -- Google, Yelp, Facebook, industry directories, G2, Capterra
- ›Review response strategy and templates -- professional responses to positive and negative reviews
- ›Review generation system -- scripts, QR codes, follow-up sequences, and 30-day campaigns to build social proof
- ›Brand mention tracking -- monitoring what people say about your business across the web
- ›Sentiment analysis -- understanding the overall tone of your online reputation
- ›Negative content assessment and mitigation strategy
- ›Proactive reputation building -- creating positive content that outranks negative mentions
- ›AI reputation audit -- what do ChatGPT, Perplexity, and Google AI say about your business right now?
- ›Monthly reputation reports with action items
What a weak online reputation costs
- —Negative reviews and mentions become the source AI cites -- shaping first impressions you can't control
- —Incomplete or missing review profiles tell AI systems your business lacks validation
- —Unanswered negative reviews signal to both customers AND AI that you don't care
- —Every day without a reputation strategy is a day your competitors' reviews outweigh yours
What improves with reputation management
- ›AI systems reference your positive reviews and strong presence when recommending businesses
- ›A steady stream of recent, authentic reviews builds compounding credibility
- ›Professional review responses demonstrate care and quality to both humans and machines
- ›You shape the narrative instead of reacting to it -- proactive beats reactive every time
Common Questions
Can you remove bad reviews?
I can flag reviews that violate platform policies for removal. For legitimate negative reviews, the strategy is professional response + systematic positive review generation. A business with 50 five-star reviews and 2 one-star reviews (with thoughtful responses) looks stronger than a business with 5 five-star reviews and zero negatives.
How do you generate more reviews without being pushy?
Timing and simplicity. I build a system that asks happy customers at the right moment -- right after a positive experience -- through the easiest channel (text message with a direct link). Most customers are willing to leave a review. They just need to be asked at the right time in the right way.
How does reputation affect AI recommendations?
AI systems treat review platforms as trust signals. When someone asks ChatGPT for a recommendation, it pulls from Google reviews, Yelp, industry directories, and other platforms. Businesses with complete profiles and strong review histories are significantly more likely to be cited. A business with no reviews is invisible to AI recommendation engines.
Ready to Start?
I'll analyze your site, show you where the gaps are, and give you a clear plan to close them.
Get Your Audit & Proposal